Frequently Asked Questions

How do I get support?
If you are having any technical issues, please email us at: or submit a question on our contact form HERE.  We will get back to you in 1-2 business days.
How can I watch live or on demand classes?

You'll have lots of options.  You can watch on your computer/laptop, your smartphone and you can even stream to your TV if you have Apple TV or Chrome Cast.  You can also connect your computer to your tv with an HDMI cable.

Am I locked into a contract?

No.  Our membership will auto renew each month but you can cancel at anytime.  Note: You must cancel 10 days prior to a payment coming out.

What are classes actually like?

Each class is pretty unique (we like to keep it fresh) but we follow a similar format for all our strength and cardio classes.  Classes are about an hour and we start with a warm up, get into our workout (we always show you what we are doing for each circuit and we provide modifications before we even start.  And then we stretch together.  Those who want to chat before class or after class are welcome to and we are here for additional support if you need it.

What Kind of Equipment do I need?
You don't need equipment for classes but we definitely do recommend having a few things.  Click HERE for a list of recommendations - that you can purchase and even things you may have laying around at home.
What if I can't make it to the live class?
No problem!  That's why we have our On Demand Library for you!  This way you always have access to new workouts - whether live or on demand!
Do I have to turn my camera on for the live calls?
No.  That choice is up to you!  You also have the opportunity to chat with our community before and after classes and ask for additional support if you need it. 
What if I haven't worked out in a while or ever?
We got you!  We know what it is like starting a new fitness journey.  It can be intimidating and scary but we've worked hard to think of how to make this a smooth transition.  And because we provide modifications for all workouts (and take requests if you need additional ones), it means that beginners through to advanced can enjoy our workouts!
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